Advice & Support

We offer advice and information on any aspect of hearing assistance systems and are happy to talk through any aspect of your requirements or look over plans and specifications, or even carry out on-site surveys to determine the best solution. Call us on 01457 899100 to dicuss your project. Below are listed some of the most frequently asked questions regarding induction loops:



We're happy to chat

If you are thinking about induction loop systems, if you need them, what they are, how to install them, then we are happy to have a chat and help you find the answers you are looking for.


Free onsite consultation

For installed systems we offer an onsite consultation service. Whether meeting in an architects office to review plans and draw up a specification, or meeting in a church to assess the viability of integrating an induction loop system with the existing sound and video systems, we believe there is no better way to work with a client than face-to-face.


Full design service

Our designers have been trained by the leading manufacturers in the induction loop market. The UK leads the world in this technology and we take advantage of having these companies on our doorstep to ensure we are able to provide the most specialist advice possible. All our system designs comply with the relevant British and European standards.
We offer our design service free of charge.
 

Telephone Support

We support many other installation companies in the installation of induction loop systems. Electrical contractors use our support services regularly and we are able to talk them through the vast majority issues that may arise in the installation of an induction loop system. We also offer telephone support to those customers that purchase our self-install induction loop kits.


 

Services

We offer advice and information on any aspect of hearing assistance systems and are happy to talk through any aspect of your requirements or look over plans and specifications, or even carry out on-site surveys to determine the best solution. Call us on 01457 899100 to dicuss your project. Below are listed some of the most frequently asked questions regarding induction loops:

Listed below are some of the services that we provide to organisations nationwide.  Advice and support  With so many way of communicating now available getting the right information has never been easier. We can be contacted by telephone, email, letter, online form and are always ready to provide assistance and information. In addition to this our online advice and support centre has lots of information to assist you in understanding, planning and maintaining your induction loop system, as well as other audio visual equipment. Design and planning  Careful planning of your new system is vital to ensure you get the system that will meet both your current and future needs, as well as meeting legal obligations.  Our team often work with consultants and architects, as well as with clients directlyand fully understand some of the complex design issues that must be considered.  Supply, installation and commissioning  We offer a complete service from initial design through to final commissioning. Such is our expertise that we even provide engineering and installation staff to many other well-established installation companies.  Training  Full training is always given on any installed system. What use is having even the best system in the world if nobody is able to use it? Normally this would be carried out on conclusion of the installation, but by arrangement a different time could be choosen to ensure that any person who needs training on the system is able to receive it.  Service and maintenance We provide service and maintenance to all our systems, and a great deal of other audio-visual equipment. All our systems carry full warranties.  Maintenance contracts are available on some systems if required. Mail Order sales  As well as our installation service, many products are available to purchase mail order via our online store.  Click to visit our specialist online store www.diyav.co.uk

You may wish to visit one of our other sites - Expression company site - Sound Advice for Churches - diyAV - Online Store Please do not hesitate to contact us if you would like any assistance with a project, would like advice or help on a new or existing system, or would like to further discuss our systems, products and services.

Systems

If you have been looking around to determine what is the right solution for you then we are sure you will have seen many different systems and technologies. Below we list some of the most common systems available and provide links through to the specialist online store where you can find out even more or even make a purchase.

To link to our specialist online catalogue and store click here

One to one portable induction loop systems

For more information on portable hearing assistance products click here 

Often a solution is required that will allow communication between 2 people on a one-to-one basis . Examples of this would be a reception desk, a doctors or dentists surgery or a small interview room or office.

Small portable solutions are available such as the EXP-PORTALOOP or EXP-CLIPBOARD which are complete induction loop systems in a compact package. The units operate on mains power or rechargeable batteries (included) and are able to provide an operating area of approx 1.5Metres diameter.

For more details on the EXP-PORTALOOP click here
For more details on the EXP-CLIPBOARD click here 





The EXP-ASL system is an ideal solution where more flexibility is required. A standard kit includes a pendant receiver which creates a personal induction loop field around the wearers head, and a transmitter which may be used in a number of ways. The transmitter may be connected to a sound source such as a sound system, hifi or television. It may be worn as a pendant by another person and with pick up their voice via the onboard microphone or it may be switched to group mode and placed on a table to pick up discussed by a whole group. The sound is then transmitted to the pendant receiver, delivering clear, intelligable sound.

This system is ideal for a student who wears a hearing aid as it can be taken from class to class easily, of by a person who wishes to utilise it for watching television, holding conversations etc around the home or even in the car!

For more details on the EXP-ASL click here 



Reception counter systems



A reception counter is normally the first point of contact with a member of the public and so it is vital that this area is provided with a means of communication.

Reception counter induction loop systems can be fitted with the minimum of fuss and mess and provide an instant improvement to the service able to be offered to those persons who may have hearing difficulties.

For more details on reception counter systems click here



Installed room / hall systems



There are many areas where there is a need to communicate with a whole room of people. Typical examples are schools, churches, meeting and conference rooms etc.

In these instances we need to look at a solution that will enable a person who has hearing difficulties to be able to sit anywhere within the room and still receive a strong signal.

In these instances we use a range of high power amplifiers connected to a cable installed around the perimeter of the room. the exact positioning of this cable will be dependant upon a range of factors including the size and shape of the room, the construction of the room and other specialist factors such as is there a need to control the size of the loop field.

Our team have many years experience in designing and installing loop systems for every type of building. We are able to provide you with a desgn that will work effectively and meet the criteria laid out in the legislation and standards for induction loop systems. In addition to these technical criteria we are also able to choose cable routes and installation methods that will minimise the impact of having a cable installed all the way around the room. We often work in grade 1 and grade 2 listed buildings and have developed working practices to keep even the most particular of architects happy.

In addition to the installed system we provide we do offer a range of self-install kits for installation by electricians or other competent installers.

For more details on room induction loop products click here 
For more details on self-install induction loop systems click here 



Domestic Systems 



In the home it can be very hard to listen to the television or h-fi if there is any sort of background noise.

There are a number of products available to assist in this situation without having to turn up the volume on the TV or stereo excessively.

A domestic induction loop system could be installed. This would cover the whole lounge area allowing flexibility of seating position. this could be connected to the TV, the hi-fi and also to an external microphone if required to aid conversation. this system is supplied as a self-install kit.

For more details on domestic induction loop products click here 





Should you not want or need the whole room covered then there is an alternative. The infra-red television listener connects to the TV and the sound is transmitted to a pendant neck loop which then creates a personal loop for the wearer. Fitted with a large volume control the level can be set to a users individual preference.

For more details on television listeners click here